Stayamo’s refund policy is outlined in the Payment, Refunds, Upgrading, and Downgrading Terms section of its terms of service. Here’s an explanation of how refunds are handled by Stayamo:
No Refunds Policy:
Stayamo operates on a strict no-refunds policy. Once a payment has been made for a subscription or membership, it is considered final, and no refunds will be issued under any circumstances.
Payment for Premium Services:
Stayamo offers premium services through paid subscriptions. Users who wish to access these premium features must pay for a membership in advance and choose to upgrade to premium.
Upgrading and Downgrading:
If a user decides to upgrade or downgrade their subscription plan level, the new rate will be charged at the next billing cycle. There is no prorating for downgrades between billing cycles.
Loss of Features upon Downgrading:
Downgrading a service plan may result in the loss of certain features or capacity associated with the user’s account. Stayamo does not accept liability for any loss of functionality or capacity resulting from downgrading.
Tax Responsibility:
All fees charged by Stayamo are exclusive of taxes, levies, or duties imposed by taxing authorities. Users are responsible for the payment of these taxes, excluding United States (federal or state) taxes. Stayamo may collect and remit taxes on behalf of taxing authorities where required.
In summary, Stayamo does not offer refunds for any payments made for its services, including subscription fees.
Users are encouraged to carefully consider their subscription choices before making a payment, as all payments are final and non-refundable. If users have any questions or concerns about their subscription or billing, they should reach out to Stayamo’s customer support for assistance.